Single-user access is something I’d like to avoid. That’s my personal opinion. Sometimes it’s necessary when access is restricted to a single concurrent user (there is a difference between single-user access and single concurrent user access). I feel that single concurrent user access is appropriate for an institution, but single-user access isn’t; clearly, we have multiple users. When I’ve noticed subscriptions with single-user access as the only online option, I’ve flagged them with the recommendation that they return to print.
But here’s a great idea: Ron, a fellow participant in the ER&L Conference, shared with me the Marshall University library’s form to access an article that is restricted to single-user access. Librarians have access to the passwords and retrieve articles for patrons.
I think this is a smart solution. Still, I look forward to a more universal offering of IP authentication by the publishing community. It’s more secure and doesn’t require library staff to take on the additional workload of retrieving articles for patrons.