I read an insightful post about e-resource management, and I have to share my two favorite “laws”:
3. The chances that a journal will be cancelled increase in proportion to the time and effort you have spent ensuring that it is configured correctly in your link resolver and/or e-journal management system.
5. The product with the most problematic licensing terms is the one must-have database in its subject area.
Update 6/26/07: To these I’ll add that those (rare) truly fascinating problems are discovered 15 minutes before lunch or the end of the day/week.