Jennifer Watson and Dalene Hawthorne’s paper from the Electronic Resource Management Systems conference is available online.
I enjoyed emailing with Jennifer while she was writing the paper. I shared information with her about our library’s shared folder of scanned license agreements. She refers to that on pp. 7-8 of the paper and slide 55 of the presentation.
I understand they could not attend the Cape Town, South Africa, conference to give the presentation themselves. What an amazing trip that would have been.